Terms of Service & Privacy Policy
Black Moon Coffee & Co. operates within the United States (50 states). These Terms and this Privacy Policy describe how we run the shop, what you can expect from us, and how we handle your information.
1) 🕯️ Using the Site
By visiting or purchasing from Black Moon Coffee & Co. you agree to these Terms and applicable U.S. laws. We may update these Terms; continued use after updates means you accept the revised version.
2) 🛒 Orders & Subscriptions
Orders. Placed in USD. You’ll receive order and shipping confirmations via email.
Subscriptions. Choose a cadence and manage changes from your account before the next charge. Limited, seasonal releases; availability isn’t guaranteed.
3) 💵 Pricing, Taxes & Payments
4) 🚚 Shipping (U.S. only) & Risk of Loss
5) ♻️ Returns, Replacements & Refunds
6) 🎁 Promotions & Gift Cards
Promo codes must be used within their valid window and may have exclusions. Gift cards are final sale and redeemable for merchandise; not reloadable or exchangeable for cash except where required by law.
7) ✍️ Reviews & Community Conduct
Keep it respectful and lawful. We may moderate or remove content that is abusive, misleading, spam, or infringes others’ rights.
8) ⚖️ Intellectual Property
All text, images, logos, product names, and site content are the property of Black Moon Coffee & Co. or our licensors. Don’t reproduce or create derivative works without written permission.
9) 🛡️ Warranties & Liability
Products and the site are provided “as is” to the fullest extent permitted by law. We disclaim implied warranties except where prohibited. To the extent allowed, we aren’t liable for indirect or consequential damages.
10) ⚖️ Governing Law & Disputes (U.S.)
These Terms are governed by U.S. law. Any dispute will be handled under applicable U.S. federal and state law in a competent venue determined by that law. We’re open to informal resolution first.
11) ✨ Changes to These Terms
We may modify these Terms or the Privacy Policy. We’ll update the date at the top; material changes may be noted here or at checkout.
🔒 Privacy Policy
Overview
We collect the information needed to process orders, operate the site, and correspond with you (including optional marketing if you opt in).
Data We Collect
How We Use Data
To fulfill orders, prevent fraud, provide correspondence, and improve the site. If you opt in, we’ll send updates—you can unsubscribe anytime.
Cookies
Used for cart, login, and analytics. You can control cookies in your browser settings; some features may not work without them.
Sharing
We do not sell personal data. We share limited info with trusted providers—payment processors, carriers, ecommerce tools, analytics—only to operate the business or comply with law.
Retention
Order and account records are kept as required for business, warranty, tax, and legal purposes, then deleted or anonymized.
Your Choices & Rights
You may request access, correction, or deletion of your data (subject to legal/operational limits). We typically reply within 1–2 business days.
Security
We use industry-standard safeguards and vetted processors. No method is perfectly secure, but we work to protect your information.
Changes to This Policy
If we change how we handle data, we’ll update this page and adjust the date at the top.